1. General Terms
By using ab 99 (referred to hereinafter as the "Platform"), you confirm that you have read and agreed to these Terms & Conditions in full. These terms have been drawn up in compliance with applicable laws in Bangladesh and internationally.
Ab 99 reserves the right to update these terms at any time. Any changes will be announced on the site's homepage and will take effect from the date of publication. Continued use of our services constitutes acceptance of the updated terms.
These terms apply solely to entertainment gaming services. ab 99 does not provide financial advice or investment services.
If you disagree with any part of these terms, please refrain from using ab 99's services.
2. Account Registration
A personal account is required to use ab 99's services. All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account suspension or termination.
Information Required for Registration
- Full name (as shown on national ID)
- Active mobile number
- Valid email address (optional)
- Date of birth (for age verification)
- Mobile banking account number (for payments)
Single Account Policy
Each individual may only open one account. Creating multiple accounts using the same mobile number, device, or mobile banking account is strictly prohibited.
If multiple accounts are detected, all associated accounts will be permanently terminated and any accumulated balances may be forfeited.
3. Age & Eligibility
Ab 99's services are available to individuals aged 18 and above only. If verification reveals that a user is under 18, the account will be closed immediately and any deposited funds will be returned.
Restricted Persons
- Those who have added themselves to the self-exclusion list
- Anyone whose account has previously been closed by ab 99
- Residents of countries or regions where online gaming is prohibited by law
- Ab 99 employees and their immediate family members
ab 99 may request a copy of your national ID or passport for age verification at any time. Failure to provide this within the specified timeframe will result in your account being suspended.
4. Account Security
You are fully responsible for keeping your account password and login credentials confidential. ab 99 will never ask for your password by phone, SMS, or email.
Two-Factor Authentication
We recommend enabling two-factor authentication (2FA) to keep your account secure. Once active, a one-time OTP will be sent to your mobile with every login.
What to Do in Case of Unauthorised Access
If you believe someone has accessed your account without authorization, contact us immediately at support@ab99.wine or let our team know via live chat. Acting quickly helps protect your funds.
Sharing or giving your account login credentials to anyone else is a violation of our terms. ab 99 will not be held responsible for any loss resulting from such an action.
5. Deposits & Withdrawals
Deposit Policy
- Minimum deposit: ৳100
- Maximum single deposit: determined by applicable tier
- Deposits must be made from a mobile banking account registered in your own name
- Third-party deposits are not accepted
Withdrawal Policy
- Minimum withdrawal: ৳500
- Withdrawals can only be processed to the same payment method used for the original deposit
- Maximum daily withdrawal limits vary by payment method and account tier
- KYC verification is mandatory before your first withdrawal
ab 99 typically processes withdrawal requests within 5–30 minutes of receipt. Additional time may be required if verification is needed.
Currency & Conversion
All transactions on ab 99 are conducted in Bangladeshi Taka (BDT). Transactions in foreign currencies are not accepted.
6. Betting Rules
All bets placed on ab 99 are final once confirmed and cannot be changed or cancelled. Please verify all details before submitting your bet slip.
Minimum and maximum bet limits
- Minimum bet: ৳10
- Maximum bet: Varies by market and event — the applicable limit is displayed within each market
- Bet limits for VIP members increase according to account tier
Match Cancellation & Rescheduling
If a match or event is cancelled before it begins, all related bets will be voided and stakes refunded. If a match is cancelled after kick-off but before a sport-specific time threshold, separate rules apply, which are defined individually for each sport.
Odds Changes
The odds at the time a bet is confirmed are final. Any subsequent changes to the odds will not affect bets that have already been placed and confirmed.
7. Bonus & Promotion Terms
All ab 99 bonuses and promotions carry their own specific terms and conditions, which are listed on the relevant promotion page. The general bonus policy is outlined below.
Wagering Requirements
Most bonuses require a wagering requirement to be met before withdrawal. For example, a 20x wagering requirement means you must place bets totalling 20 times the bonus amount.
Bonus Abuse is Prohibited
- Collecting bonuses through multiple accounts
- Placing opposing bets for the purpose of fulfilling bonus wagering requirements
- Multiple members of the same household claiming the same bonus across separate accounts
If bonus abuse is detected, the bonus in question will be cancelled and any winnings derived from it may also be forfeited.
8. Prohibited Activities
The following activities are strictly prohibited on ab 99. Engaging in any of them may result in permanent account closure:
- Money laundering or engaging in any unlawful financial activity
- Hacking the platform's software or exploiting any vulnerabilities
- Placing bets using bots, automated software, or scripts
- Accessing or stealing another user's account credentials
- Match fixing or placing bets based on insider information
- Fraudulent or deceptive conduct toward platform staff
- Harassing or threatening other users
9. Limitation of Liability
Ab 99 makes every effort to provide uninterrupted service. However, ab 99's liability is limited in the following circumstances:
- Bets not completed due to an internet connection failure
- Losses resulting from delays by third-party payment gateways
- Service disruptions caused by natural disasters or unforeseen circumstances
- Issues caused by the user's own device or network
The maximum liability ab 99 will accept for any claim against the platform is equal to the original amount of the transaction in question.
10. Changes & Account Termination
Changes to Terms
Ab 99 may update these terms at any time. For significant changes, users will be notified via SMS to their registered mobile number or through a notice on the homepage.
Account Closure by User
You may request account closure at any time via live chat or email. It is recommended to complete any pending withdrawals before closing your account.
Account Termination by ab 99
Ab 99 reserves the right to terminate any account without prior notice if a breach of terms, fraud, or illegal activity is detected.
Dispute Settlement
For any dispute, please first attempt resolution through our support team. If the matter cannot be resolved through support, both parties may proceed to mediation by mutual agreement.
Key highlights at a glance
Ab 99 Policy Summary
Identity Verification (KYC)
Before your first withdrawal, ab 99 will verify your national ID. This process also helps keep your account secure.
Your Own Payment Method
All deposits and withdrawals must be made through a payment method registered in your own name. Using third-party accounts is strictly prohibited.
Responsible Gaming
Ab 99 offers self-exclusion, deposit limits, and cooling-off options. Contact support if you need assistance.
Promotion Transparency
The terms of every bonus and promotion are clearly stated upfront. No hidden conditions — all details are available on the promotions page.
Data Protection
Your personal information is protected with SSL encryption and is never sold or shared with third parties.
Dispute Resolution
For any complaint or dispute, our 24/7 support team is here to help. Support is always available in Bengali.
You've read the terms — now play with confidence
Ab 99 operates with clear, fair rules. Register today and enjoy betting in a safe environment.
FAQs
Two Important Policy Questions Answered
There are a few reasons your account may get locked — repeated incorrect password attempts, a detected security concern, or outstanding verification documents. First, wait a moment; in many cases the account unlocks automatically after 15–30 minutes. If the issue persists, reach out via ab 99 live chat or email support@ab99.wine with your registered mobile number. The support team will verify your identity and reactivate your account, typically within 30 minutes.
Under ab 99 policy, each person may only register one account. That said, separate family members — such as spouses or siblings — can each open their own account, provided they use their own unique details: a different mobile number, a different national ID, and a different mobile banking account. Running multiple accounts from the same device may trigger an automatic system flag. If that applies to your situation, letting the support team know in advance will make the verification process much smoother.